Last updated: July 2026
We currently ship pan-India only, to all serviceable pin codes covered by our courier partners. We do not offer international shipping at this time.
Orders are processed and handed over to our courier partner within 24–48 hours of payment confirmation, excluding Sundays and public holidays. You will receive an email/SMS confirmation once your order ships.
Once dispatched, orders are typically delivered within 3–7 business days, depending on your location. Metro cities are usually on the shorter end of this window; remote or non-metro pin codes may take slightly longer.
Shipping is free on every order, anywhere in India, with no minimum order value.
Once your order ships, you'll receive a tracking link by email/SMS to follow its progress with the courier partner. You can also check order status by logging into your account.
Delivery timelines are estimates and not guaranteed. Louis Polo is not responsible for delays caused by courier partners, weather, regional restrictions, or other events outside our reasonable control. If your order is significantly delayed, contact us and we'll follow up with the courier on your behalf.
If a delivery attempt fails because you were unreachable or the address was incorrect, our courier partner will attempt redelivery. If the shipment is returned to us after repeated failed attempts, we will contact you to arrange reshipment (additional shipping charges may apply) or process a refund.
For any questions about shipping or an order in transit, email support@louispolo.in or call +91-89287 89287.
Louispolo Fashion India Private Limited
4, Floor 1, 11 Roosevelt House, Annexe Tulloch Road, Regal Cinema, Colaba, Mumbai, Maharashtra 400001, India
